The Ghana Shippers Authority has described the inauguration of the Customs House Agents Association of Ghana as an important milestone for professionalism and collaboration within Ghana shipping and logistics industry.
A solidarity message from Professor Ransford Gyampo, Chief Executive Officer of the Authority, was delivered during CHAAG inauguration ceremony at the CLOGSAG Auditorium in Accra.
The message recognised customs house agents as essential participants in a value chain that includes shippers, manufacturers, traders, regulatory institutions and the wider business community.
Through their work, customs house agents contribute to:
- Trade growth
- Revenue mobilisation
- Employment creation
- Regulatory compliance
- National development
An essential link in the logistics chain
The Authority described customs house agents as a vital connection between shippers, regulatory agencies and other participants in the logistics system.
Efficient service delivery, compliance with applicable laws and ethical business practices are necessary for building a transparent, competitive and effective trade environment.
CHAAG formation provides an opportunity to strengthen these standards through organised professional representation, member development and structured stakeholder engagement.
A call for responsible leadership
The Ghana Shippers Authority urged CHAAG to lead with:
- Integrity
- Transparency
- Inclusiveness
- Professionalism
- Commitment to member welfare
- Continuous professional development
These principles will be important as CHAAG works to represent its members while contributing to broader improvements in customs brokerage and trade facilitation.
Building a productive partnership
The Authority expressed its readiness to maintain dialogue and collaboration with CHAAG in addressing industry challenges, promoting trade and improving the experience of shippers and other stakeholders.
We wish you success in the discharge of your mandate, and assure you of our continuous support and collaboration.
The message places CHAAG within a wider national effort to improve coordination across the shipping and logistics value chain.
By creating a credible platform for customs house agents, CHAAG can help turn operational experience into constructive industry dialogue. Its partnership with the Ghana Shippers Authority can also support better service, stronger compliance and a more efficient trading environment.
The inauguration begins that relationship. Its value will be demonstrated through sustained engagement and practical improvements for members, shippers, regulators and Ghana business community.
